← StrategyJourney 10 campaign brief
Today's journeyPack version: 14 Oct 2026, 13:07 (London)
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Today, before any change: every send and screen, as the customer receives it

4 live communications and screens fire inside this journey at the home screen, returning, in the order of its moments. 2 shown as the creative, 0 as their words, 2 by name only (capture needed).

As sentWhat the customer getsWhat happens to itThe moment it fires atWho gets itChannelTriggerSenderLeast sure, and what is missing
SeatfrogTickets Promo content card
Tickets Promo content cardTickets_Promo_ContentCard_NOV25Retires · Phase 1
The cross-sell pile's two cards stand down from the slot in the same change as the recognition card's go-live.
2 · The one cardThe recognition card, this journey's one owned momentnot in the Braze export Content cardAt render Shows in the app's card feed while eligibleBrazeThe slot's live occupant per the Journey 10 matrix Creative not exported by Braze for content cards: capture from the app or the creative library
SeatfrogTrainSwap content card
TrainSwap content cardTrainSwap_ContentCard_NOV25Retires · Phase 1
The cross-sell pile's two cards stand down from the slot in the same change as the recognition card's go-live.
2 · The one cardThe recognition card, this journey's one owned momentnot in the Braze export Content cardAt render Shows in the app's card feed while eligibleBrazeCreative not exported by Braze for content cards: capture from the app or the creative library
Upgrade my journey · For you · Tips · BenefitsApp screen · Home, the For-you rail with Tips and Benefits tilesChanged · Phase 23 · Below the cardThe next-best-action tile railEveryone who reaches this screen App screenAt render On the home, while the customer is on itThe app, native
Try Secret Fare. Flexible? Save up to 50% on ticketsApp screen · Home, the Secret Fare tileChanged · Phase 23 · Below the cardThe next-best-action tile railEveryone who reaches this screen App screenAt render On the home, while the customer is on itThe app, native